My Phone is Back UPS

I got my new Lingo device yesterday so I can make unlimited phone calls once again. I turned on the "Connection Enhancer," a few minutes ago because it is triple the quality of regular. Even though their normal call quality sucks, they hid this on the tech support section instead of anywhere normal. Saves them money when I make less demanding calls. With this connection enhancer on, I decided to call UPS (since it's an 800 number that I knew would work).

I remember the first time I called AT&T and heard them say "Press or Say 1" and I thought that was the coolest thing ever. Today, when I dialed 1-800-PICK-UPS, I was in for a bigger shock. When I called, started with the usual voice prompts, but then asked me to say either "Track a Package" or "Shipping Information." Instead, wanting to test things out, I said "Customer Service" - "We're sorry, but our customer service center is now closed." WHOA.... After some more playing around, I looked up an old tracking number. I then said "Track a package." When it asked me for my tracking number, I said it as fast as i possibly could, and enunciating as well as possible for the speed. It told me the date in January the package was delivered, and who signed for it. I tried saying the number even faster. It didn't miss a number!! Sure beats any speech recognition I've ever heard before. I don't think a human could have kept up with that. I just now called back and said it even more rapid fire - probably saying the whole 18-digit tracking number in under 3 seconds. This time, it repeated back the numbers to me to confirm. It didn't miss a single one. Ok, I called again and tried to outsmart it. I made such a mess of saying it that I wouldn't even blame a human for missing almost all of it. It didn't recognize every bit. Still, if you enunciate, you can say your tracking number as fast as you possibly can and it pretty much gets it right.

That is my excitement for the day.